Richmond Machine & Engineering, Inc.    

Our Service Rates :

FIELD SERVICE CHARGES

CHARGES FOR SERVICE TECHNICIANS:  

(TO BE PAID IN U.S. FUNDS ONLY!)

DAILY RATE...................................................$119.00 pr hour  

DAILY RATE TRAVEL TIME..........................$ 75.00 pr hour

OVERTIME & SATURDAY..............................$171.00 pr hour

SUNDAYS & HOLIDAYS...............................$228.00 pr hour

1. TRANSPORTATION ( includes local ) CHARGED AT ACTUAL COSTS, MILEAGE is  $ 0.95 per MILE.

2.  A THIRTY FIVE DOLLAR PER DIEM WILL BE CHARGED WHEN A SERVICE TECHNICIAN STAYS OVERNIGHT.

3. LODGING WILL BE CHARGED AT ACTUAL RATE WHEN A SERVICE TECHNICIAN STAYS OVERNIGHT TO COMPLETE A JOB.

4.  SERVICE TIME IS COMPRISED OF THE TIME SPENT IN CUSTOMER’S PLANT, OR IN SERVICE TO THE CUSTOMER AS REQUIRED (4 HOUR MINIMUM)

5.  TRAVEL TIME TO AND FROM THE CUSTOMER’S PLANT WILL BE CHARGED AT THE TRAVEL DAILY RATE, EXCEPT SATURDAYS, SUNDAYS, AND HOLIDAYS, WHICH WILL BE CHARGED AT OVERTIME RATES STATED ABOVE. 

6.  ALL SERVICE CHARGES ARE PORTAL TO PORTAL

7. WHEN A SERVICE TECHNICIAN IS REQUIRED TO REMAIN OVER SATURDAY, SUNDAY, OR A HOLIDAY, TO COMPLETE A JOB, BUT DOES NOT WORK EITHER  DAY, THE CUSTOMER WILL BE CHARGED FOR LIVING EXPENSES.

8. WHEN A TECHNICIAN TAKES CARE OF MORE THAN ONE JOB ON A TRIP,  TRAVEL AND LIVING EXPENSES, AS WELL AS TRAVEL TIME, WILL BE  PRORATED.

9. TRAVEL COST IS AT THE EXPENSE OF THE CUSTOMER AND IS BASED ON THE MOST EXPEDITIOUS FORM OF TRAVEL.

10. IN CASES WHERE A RENTAL CAR IS USED, ACTUAL COST OF THE RENTAL CAR IS TO BE CHARGED TO THE CUSTOMER.

11.  SERVICE CHARGES FOR INTERNATIONAL SERVICE, OTHER THAN IN CANADA OR MEXICO, WILL BE DETERMINED ON AN INDIVIDUAL BASIS. WHEN FIELD TECHNICIANS ARE REQUIRED TO PERFORM THEIR WORK IN LOCATIONS THAT ARE JUDGED BY “RME” TO BE A HIGH RISK AREA,  A HAZARD RATE WILL BE ESTABLISHED.